The Hidden Cost of Engagement - WorkersCompensation.com
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The article examines how excessive administrative activity in workers' compensation claims may hinder rather than help injured workers' recovery, citing research showing that unnecessary medical interventions and complex claim processes can delay return to work and increase costs. It discusses how claims professionals should distinguish between purposeful clinical intervention and administrative activity that may create additional barriers to recovery.
Key Points
 ###### Dollars & Sense _More communication, more services and more medical intervention can make a workers’ compensation claim look exceptionally well managed. The important question is whether all that activity is helping the injured worker recover._ Aaron Sorkin’s _The Social Reckoning_ explores the cons…
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